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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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E M

April 23, 2026

5  out of  5
rating by E M
"Five stars is simply not enough for Dale Robert at State Farm. As a newly elected condo board member navigating association insurance for the first time, we needed an agent who could cut through complexity quickly and deliver results — and that is exactly what Dale did. From the very beginning, Dale took the time to understand our specific needs as a condo association and never made us feel like any question was too basic or too complicated. He researched every issue with care and thoroughness, resolved problems efficiently, and consistently followed up with proactive calls and timely updates — often before we even thought to ask. There were many occasions where he was still working late in the day to make sure we had the answers and support we needed. What sets Dale apart is not just his expertise, but his character. He is honest, transparent, and genuinely invested in the people he serves. He brings a level of dedication and integrity that is increasingly rare, and he does it all with professionalism and warmth. Our board could not ask for a better partner. If you are looking for an agent who will treat your account with the same care and commitment he brings to every interaction, look no further than Dale Robert at State Farm."
We responded:
"Thank you so much Emmy, for such a kind review. Truly appreciate it! "
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Lorrie Huffman

April 15, 2026

5  out of  5
rating by Lorrie Huffman
"These folks are super nice and professional."
We responded:
"Thank you Lorrie!!! Truly appreciate your kind review."
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Stephanie Pappas

April 9, 2026

5  out of  5
rating by Stephanie Pappas
"Dale Robert's team is always professional and knowledgeable no matter what my questions are. They are the best!!"
We responded:
"Thank you so much Stephanie! We are happy to help!"
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April Yoder

April 7, 2026

5  out of  5
rating by April Yoder
"Wonderful office to work with! Highly recommend."
We responded:
"Thank you so much April!"
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Cassandra Shong

March 13, 2026

5  out of  5
rating by Cassandra Shong
"I love this insurance company. There staff is always so helpful, friendly , and willing to help every time we need it. So happy to have the Dale Robert's, State Farm company."
We responded:
"Thank you so much Cassandra! Truly appreciate your great review!"
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Brad Messing

March 8, 2026

5  out of  5
rating by Brad Messing
"Always great service ."
We responded:
"Thanks Brad! Always happy to help!"
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Shannnon Crick

March 6, 2026

5  out of  5
rating by Shannnon Crick
"We have been with this office for at least 21 years. They are amazing! Tammy is my absolute favorite."
We responded:
"Thank you Shannon! Tammy is great for sure! We are all happy to help!"
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Bill Losey

February 26, 2026

5  out of  5
rating by Bill Losey
"I have been with State Farm for many years (20+) and have been treated like family with Dale Roberts. I can tell you with no doubt him and his team is the sole reason. We had a home claim when our residence was flooded and obviously was a stressful time. Dale made sure we were taking care of while or home was getting repaired. He is one standup agent...Highly recommend his team as well.....They are consider family and we are not a number but a member of a family. Thanks to you all......"
We responded:
"Thank you so much Bill! We truly appreciate your kind comments. If you ever need anything at all, please let us know. Thanks again!!"
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Stephanie Lemley

February 25, 2026

5  out of  5
rating by Stephanie Lemley
"The most helpful group of people to work with each and every time I’ve called. I have recommended that all my family and friends give them a call~ very grateful for this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks again!!"
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Nancy Thacher

February 25, 2026

5  out of  5
rating by Nancy Thacher
"Worked with me to get my farm and auto insurance. Saved a significant amount of money on both! Thank you Ruth for your time and help. Your experience and helpfulness made the overall experience much easier."
We responded:
"Thank you for the great review Nancy!"
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Bruce Perry

February 16, 2026

5  out of  5
rating by Bruce Perry
"I have been a customer for years now with no complaints. Great service and friendly office staff."
We responded:
"Thank you for the great review Bruce!"
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Peggy Jennings

February 4, 2026

5  out of  5
rating by Peggy Jennings
"I’ve been with State Farm-Dale Robert’s for 30+ years! Always personable, friendly and there to help!"
We responded:
"Thank you so much for the kind review Peggy!"
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K Hicks

January 29, 2026

5  out of  5
rating by K Hicks
"The Dale Robert team is great! Very knowledgeable and prompt in handling service requests."
We responded:
"Thank you Kathy! Miss seeing you at the office and I hope you're both doing great! -Dale"
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Holli Jacobs

December 23, 2025

5  out of  5
rating by Holli Jacobs
"We just recently moved from Ohio to MI. Our old SF agent struggled for three months to transfer things over. Dale Roberts SF agency got me squared away within minutes. I’m glad I read the Google reviews and felt comfortable calling the office. These guys are top notch."
We responded:
"Thanks so much Holli! Looking forward to working with you! Happy to help! :)"
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cassadi bickham

December 19, 2025

5  out of  5
rating by cassadi bickham
"I have had car insurance with them for 2 years now! As a young driver Tammy works effortlessly at helping me with whatever questions I have and whatever I need to know! She is very informative and always lets me know ahead of time when things will change! When I got a new car, she helped me with quotes and everything else I needed! She explained everything with knowledge and detail so you are never left wondering!"
We responded:
"Thank you so much for the great review Cassadi!"
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Joshua Mcloven

December 17, 2025

5  out of  5
rating by Joshua Mcloven
"Dale and his crew is great! Signed up for insurance for the first time and they had no problem helping me understand it and answering every question, very friendly the whole time amazing team in there!"
We responded:
"Thanks for the great review Joshua! We are happy to help!"
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Brenda Mcatee

December 10, 2025

5  out of  5
rating by Brenda Mcatee
"Tammy was absolutely amazing. The whole staff extremely friendly and so welcoming. Make you actually feel like family. Highly recommend them for your insurance coverage."
We responded:
"Thank you for the great review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you in all your insurance needs."
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Kathy Singer

November 20, 2025

5  out of  5
rating by Kathy Singer
"Dale’s staff is always friendly and helpful. I highly recommend!"
We responded:
"Thank you for the nice review Kathy! :)"
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Connie Oneal

November 8, 2025

5  out of  5
rating by Connie Oneal
"Many years ago we had State Farm business insurance and when we had a fire at the business, State Farm and our local agent, Dale Robert, really took care of us. We currently have 2 cars insured with State Farm for over 10 years and we just purchased a homeowners policy for a 2nd home we just bought. State Farm is a great company and Dale Robert and his staff in Michigan are the best!"
We responded:
"Thank you so much Connie! We hope you and your family are all doing well!"
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Brianna Freck

October 29, 2025

5  out of  5
rating by Brianna Freck
"The ladies who work here are absolutely amazing ❤️ I've been with them for years! Very polite and attentive and they really look out for their customers. Ten out of ten, gold stars all the way around."
We responded:
"Thank you, Brianna! We’re glad to know you’re happy with the service. If you ever have any questions or assistance, we’re here to help!"
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Daniel Schaub

September 25, 2025

5  out of  5
rating by Daniel Schaub
"Everyone here is super professional. Excellent customer service!"
We responded:
"Thanks for the great review Daniel!! Happy to help!"
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kim pepin

September 24, 2025

5  out of  5
rating by kim pepin
"His office personnel is fantastic they are always polite and willing to help"
We responded:
"Thanks for the great review Kim!!"
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Shawn Miller

September 18, 2025

4  out of  5
rating by Shawn Miller
"Very helpful and prompt on getting things done"
We responded:
"Thanks for the great review Shawn!"
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Kasey Martinez

September 5, 2025

5  out of  5
rating by Kasey Martinez
"Definitely the best place I've had to have insurance. They work with you and help with anything you need, great people and willing to talk things threw at anytime. Thank you, from Kasey Martinez ❤️"
We responded:
"Thank you so much Kasey!! Truly appreciate your great review! :)"
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Vicky Gorsuch

August 29, 2025

5  out of  5
rating by Vicky Gorsuch
"It was a refreshing surprise to find an insurance agent who really understood their job. Ensuring that things aligned to our family needs. Thank you so much, Mr. Robert. Thank you, Jessica, for all the hard work you put into our policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."