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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathaniel Leak

August 1, 2026

5  out of  5
rating by Nathaniel Leak
"Dale and his whole team are awesome to work with! They are very knowledgeable and helpful every time we need anything!"
We responded:
"Thanks Nathaniel! Truly appreciate it. Hope you are well. -Dale"
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Bonnie Lee

July 31, 2026

5  out of  5
rating by Bonnie Lee
"Tammy was very helpful and very patient with handling my insurance so pleased with all she did to ease my mind I'll refer Tammy to new clients .so thank Tammy for her services . Sincerely Bonnie Lee"
We responded:
"Thank you for the nice review Bonnie!"
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Jesse Fullerton

July 31, 2026

5  out of  5
rating by Jesse Fullerton
"I've had my insurance policy with this company for several years, and my experience has been consistently positive. Their customer service team is friendly, knowledgeable, and always willing to answer my questions. When I recently needed to file a claim, the process was straightforward, and my claim was handled quickly and professionally. The representative kept me informed throughout the process, and the payment was issued faster than I expected. I also appreciate their competitive rates and the discounts they offer. Overall, I highly recommend this insurance company to anyone looking for reliable coverage and outstanding customer service."
We responded:
"Thank you, Jesse! Truly appreciate your nice review."
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Madicatty116

July 31, 2026

5  out of  5
rating by Madicatty116
"This place was awesome 😎 I would highly recommend you check it out very nice and helpful people!!"
We responded:
"Thank you!!"
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Samuel Chmielewski

July 31, 2026

5  out of  5
rating by Samuel Chmielewski
"Dale and his whole staff have been nothing but great. Their service is always exceptional. They always have all the answers to my questions. A good, friendly and helpful staff is hard to find nowadays. Highly recommend."
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Ann-Marie Lorencen

July 30, 2026

5  out of  5
rating by Ann-Marie Lorencen
"Friendly, knowledgeable office! They took the time to answer all of my questions and make sure that my policies fit my lifestyle and what im looking to protect!"
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Stacy Raab

July 30, 2026

5  out of  5
rating by Stacy Raab
"I've been a customer of Dale Robert since 2016. Their office has always gone above and beyond in service. His team is the reason I am still there. I appreciate knowing they will help me tailor my policies to fit my specific situation, even as my situation has changed over the years. It is so much more personal than dealing with insurance companies online, and I trust in my coverage, since Dale explains things so clearly."
We responded:
"Thank you, Stacy, for the nice review!"
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Jeff Howland

July 8, 2026

5  out of  5
rating by Jeff Howland
"Very professional, knowledgeable and fun to interact with."
We responded:
"Thank you Jeff, for the great review!"
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Mike Darnell

May 21, 2026

5  out of  5
rating by Mike Darnell
"Like a neighbor state farmers is there. Can't say enough about Dale Robert's office.Good people good business"
We responded:
"Thanks Mike!"
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Rachel Welch

May 7, 2026

5  out of  5
rating by Rachel Welch
"Super friendly staff, and very helpful navigating policy coverage that fits what I need. Thank you"
We responded:
"Thank you so much Rachel for the nice review!"
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E M

April 23, 2026

5  out of  5
rating by E M
"Five stars is simply not enough for Dale Robert at State Farm. As a newly elected condo board member navigating association insurance for the first time, we needed an agent who could cut through complexity quickly and deliver results — and that is exactly what Dale did.

From the very beginning, Dale took the time to understand our specific needs as a condo association and never made us feel like any question was too basic or too complicated. He researched every issue with care and thoroughness, resolved problems efficiently, and consistently followed up with proactive calls and timely updates — often before we even thought to ask. There were many occasions where he was still working late in the day to make sure we had the answers and support we needed.

What sets Dale apart is not just his expertise, but his character. He is honest, transparent, and genuinely invested in the people he serves. He brings a level of dedication and integrity that is increasingly rare, and he does it all with professionalism and warmth.

Our board could not ask for a better partner. If you are looking for an agent who will treat your account with the same care and commitment he brings to every interaction, look no further than Dale Robert at State Farm."
We responded:
"Thank you so much Emmy, for such a kind review. Truly appreciate it! "
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Lorrie Huffman

April 15, 2026

5  out of  5
rating by Lorrie Huffman
"These folks are super nice and professional."
We responded:
"Thank you Lorrie!!! Truly appreciate your kind review."
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Stephanie Pappas

April 9, 2026

5  out of  5
rating by Stephanie Pappas
"Dale Robert's team is always professional and knowledgeable no matter what my questions are. They are the best!!"
We responded:
"Thank you so much Stephanie! We are happy to help!"
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April Yoder

April 7, 2026

5  out of  5
rating by April Yoder
"Wonderful office to work with! Highly recommend."
We responded:
"Thank you so much April!"
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Cassandra Shong

March 13, 2026

5  out of  5
rating by Cassandra Shong
"I love this insurance company. There staff is always so helpful, friendly , and willing to help every time we need it. So happy to have the Dale Robert's, State Farm company."
We responded:
"Thank you so much Cassandra! Truly appreciate your great review!"
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Brad Messing

March 8, 2026

5  out of  5
rating by Brad Messing
"Always great service ."
We responded:
"Thanks Brad! Always happy to help!"
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Shannnon Crick

March 6, 2026

5  out of  5
rating by Shannnon Crick
"We have been with this office for at least 21 years. They are amazing! Tammy is my absolute favorite."
We responded:
"Thank you Shannon! Tammy is great for sure! We are all happy to help!"
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Bill Losey

February 26, 2026

5  out of  5
rating by Bill Losey
"I have been with State Farm for many years (20+) and have been treated like family with Dale Roberts. I can tell you with no doubt him and his team is the sole reason. We had a home claim when our residence was flooded and obviously was a stressful time. Dale made sure we were taking care of while or home was getting repaired. He is one standup agent...Highly recommend his team as well.....They are consider family and we are not a number but a member of a family. Thanks to you all......"
We responded:
"Thank you so much Bill! We truly appreciate your kind comments. If you ever need anything at all, please let us know. Thanks again!!"
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Stephanie Lemley

February 25, 2026

5  out of  5
rating by Stephanie Lemley
"The most helpful group of people to work with each and every time I’ve called. I have recommended that all my family and friends give them a call~ very grateful for this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks again!!"
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Nancy Thacher

February 25, 2026

5  out of  5
rating by Nancy Thacher
"Worked with me to get my farm and auto insurance. Saved a significant amount of money on both!
Thank you Ruth for your time and help. Your experience and helpfulness made the overall experience much easier."
We responded:
"Thank you for the great review Nancy!"
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Bruce Perry

February 16, 2026

5  out of  5
rating by Bruce Perry
"I have been a customer for years now with no complaints. Great service and friendly office staff."
We responded:
"Thank you for the great review Bruce!"
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Peggy Jennings

February 4, 2026

5  out of  5
rating by Peggy Jennings
"I’ve been with State Farm-Dale Robert’s for 30+ years! Always personable, friendly and there to help!"
We responded:
"Thank you so much for the kind review Peggy!"
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K Hicks

January 29, 2026

5  out of  5
rating by K Hicks
"The Dale Robert team is great! Very knowledgeable and prompt in handling service requests."
We responded:
"Thank you Kathy! Miss seeing you at the office and I hope you're both doing great! -Dale"
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Holli Jacobs

December 23, 2025

5  out of  5
rating by Holli Jacobs
"We just recently moved from Ohio to MI. Our old SF agent struggled for three months to transfer things over. Dale Roberts SF agency got me squared away within minutes. I’m glad I read the Google reviews and felt comfortable calling the office. These guys are top notch."
We responded:
"Thanks so much Holli! Looking forward to working with you! Happy to help! :)"
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cassadi bickham

December 19, 2025

5  out of  5
rating by cassadi bickham
"I have had car insurance with them for 2 years now! As a young driver Tammy works effortlessly at helping me with whatever questions I have and whatever I need to know! She is very informative and always lets me know ahead of time when things will change! When I got a new car, she helped me with quotes and everything else I needed! She explained everything with knowledge and detail so you are never left wondering!"
We responded:
"Thank you so much for the great review Cassadi!"