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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelda Bass

May 25, 2024

5  out of  5 rating by Nelda Bass
"Great staff ,very nice and friendly. They are willing to help and answer all your questions"
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May 3, 2024

5  out of  5 rating by Kmh
"Ruth helped me immensely explaining the options very clearly and taking time to find my best choice. Couldn't ask for better customer service, Ruth is the best"
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A Lopez

April 25, 2024

5  out of  5 rating by A Lopez
"My agent Natalie is great, she is cordial, bilingual and knowledgeable, she is very efficient and personable, asking all the right questions to make sure the quotes are accurate and cost efficient. I definitely recommend this agency."
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david styx

April 16, 2024

1  out of  5 rating by david styx
"If being with Statefarm insurance for over 25 years means anything? It does not. At renewal of April 28, 2024 they increased my rate to $1880 from $900 last year, no changes, escrow account paid, this is how this woke DEI corporation values customers. State farm and Napoleon, mi agents have told us after submitting bill aprox April 6, 2024 for bill due April 28, 2024 it will take 2 to 5 weeks for refund, so now I pay because they got the money early. very unprofessional"
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Daniel Weaver

March 5, 2024

2  out of  5 rating by Daniel Weaver
"Can't get a straight answer from anyone why they totaled my truck. I've talk to 8 different people from claims dept. Which I found out they out sourced their job. Two people from Dale Roberts office never called me back with anything I ask for. So there you are screwed."
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Sandy Wilcher

February 23, 2024

5  out of  5 rating by Sandy Wilcher
"My agent Natalie is phenomenal and all of Dale Roberts staff is knowledgeable friendly and they go above and beyond to making sure you understand and feel comfortable with the policy you choose."
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Brittany Maples

October 11, 2023

5  out of  5 rating by Brittany Maples
"Love this office. Everyone there is kind and helpful. After I totaled my vehicle they helped me thru the whole process with no hassle."
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Jenniffer Siero

October 1, 2023

5  out of  5 rating by Jenniffer Siero
"Every interaction I've had, no matter the agent, is always a pleasant experience! Everyone is so friendly and helpful! I love them so much that even though I've moved a couple hours away from their location, this is STILL the office that I deal with! I've been with them a long time, and I don't foresee that ever changing."
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Brandee B

September 11, 2023

5  out of  5 rating by Brandee B
"They are always so kind and quick to get back with you. Great agents."
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joy merklinger

August 31, 2023

5  out of  5 rating by joy merklinger
"Nathalie was so amazing at getting us all set up with new insurance! We saved a ton of money and now have way better coverage! Thanks Nathalie!"
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Steve Wisdom

May 31, 2023

5  out of  5 rating by Steve Wisdom
"Love these guys"
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Douglas Shears

April 12, 2023

5  out of  5 rating by Douglas Shears
"Dale and the staff are amazing. They are one of the few businesses that have my best interest in mind."
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N Baumann

February 17, 2023

5  out of  5 rating by N Baumann
"I have been with this agency for over 15 years and couldn't be more happy with their service. Not a single complaint. They have always been very communicative, kind, and helpful above and beyond any expectations. I would highly recommend them to anyone looking for high-quality coverage and service."
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Nicole Maitland

December 18, 2022

5  out of  5 rating by Nicole Maitland
"Super friendly and helpful"
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Jessie Farraj

August 30, 2022

5  out of  5 rating by Jessie Farraj
"Tammy McGonegal is the best!! Great agent and really takes care of her clients. Makes sure we get our multiple policy discounts, explains everything in full, and that we know what to expect so it's fully understood!! Wouldn't use anyone else!!"
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Robert Groth

August 19, 2022

5  out of  5 rating by Robert Groth
"Good people"
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Jada Kyle

August 4, 2022

5  out of  5 rating by Jada Kyle
"Great customer service! Everything went smooth 👍 Ruth did amazing helping me get my renters insurance, so thankful. Really made this transition to adulthood super easy 😍"
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August 3, 2022

4  out of  5 rating by Kandy
"Been blessed with Natalie! She has made my chaotic move so much smoother. Thank you"
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Cortney Smiley

August 3, 2022

5  out of  5 rating by Cortney Smiley
"Great and friendly staff! Tammy was amazing with helping me start my auto and home policy years ago. She was even more incredible walking my fiancé and I through life insurance! Would highly recommend this team."
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Harry Balls

July 29, 2022

5  out of  5 rating by Harry Balls
"Great ppl even better service been using them for last 20 years"
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vanessa tucker

July 20, 2022

5  out of  5 rating by vanessa tucker
"Always easy to work with and helpful! Tammy goes out of her way to make sure you understand your policy. Would not go anywhere else."
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Robert Plotezka

July 18, 2022

5  out of  5 rating by Robert Plotezka
"My agent Cassandra has been great. She calls every several weeks just to check in. I’ve added several policies sense switching to State Farm."
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Kurtis Commet

July 18, 2022

5  out of  5 rating by Kurtis Commet
"Tammy does an amazing job! Ive been using state farm for years just because of her! Thank you for all of the help I have received from her and dale! Highly recommended"
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Dario Puente

July 14, 2022

5  out of  5 rating by Dario Puente
"Nathalie was fantastic, she helped me secure a great rate for my renters insurance on my first apartment. I couldn’t be happier"
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Joe Stolp

July 14, 2022

5  out of  5 rating by Joe Stolp
"Have always had very good service. My representative/agent Cassandra has always done a great job breaking down and informing me of my options in order to get the best value for my dollar."